Phone line answered weekends and out of hours
0208 246 5562 info@surfaceperformance.com
Emergencysliptest .co.uk
Surface Performance Ltd · UKAS ISO 17025 · BS 7976

Slip-tested, on site, the next working day.

We run pendulum tests for property managers, insurers, and the solicitors who get pulled in when something has already gone wrong. Phone before 4pm and we'll be on your floor in the morning. Weekends covered, including emergencies.

Standard
BS 7976
Pendulum to UKSRG
Accreditation
UKAS ISO 17025
Calibrated annually
SLA
Next working day
Weekend cover available
Coverage
UK & Ireland
From Sunbury TW16

Four things that get people picking up the phone.

Most of our work is reactive. Someone has slipped, or a letter has arrived, or a regulator has flagged a floor. The faster a surface is tested, the more useful the reading is — once a floor has been mopped, recoated, or replaced, the evidence is gone.

  1. Incident

    A slip and fall has just happened.

    Get the floor read before it's cleaned, treated or replaced. The PTV taken in the same condition as the incident is the strongest evidence on either side of the eventual claim.

    On site
    < 24 hours
  2. Claim

    A solicitor's letter has landed.

    You have a window to gather evidence before the matter formalises. An independent UKAS-accredited PTV report, with both wet and dry readings across the traffic area, is the most useful single document a defendant can produce.

    Output
    Court-admissible
  3. Regulator

    HSE or EHO have visited, or are about to.

    Slip resistance shows up regularly in workplace risk-assessment failings. An independent report is the cleanest way to demonstrate due diligence — and short-circuits a lot of follow-up correspondence.

    Reference
    HSG 155, UKSRG
  4. Sign-off

    A new floor or coating has gone in.

    Fastest route to a procurement dispute is a "compliant" floor that fails in the wet. We give you a clean baseline before sign-off — protects you from the contractor, protects the contractor from you.

    Use
    Acceptance

The pendulum, and why HSE actually trust it.

The Pendulum Coefficient of Friction Test, performed in accordance with BS 7976 and the UK Slip Resistance Group guidance, produces a Pendulum Test Value. It's the only on-site method endorsed by HSE for assessing slip risk on real surfaces in real conditions.

We take readings wet and dry, in three directions, at multiple points across the area in question. Where it makes sense — typically on steel ramps, polished stone, or anything with a profile — we add surface micro-roughness readings (Rz) to BS 13036-4.

Wet readings matter more than dry ones, because most real-world slips happen on contaminated floors. A surface compliant when dry can fall into the high-risk band the moment it gets wet. Wet PTV is the figure an expert witness will be asked about.

Note
The PTV is the measurement, not the marketing claim. A flooring product datasheet that quotes "R10" or "anti-slip coating" tells you very little about how the floor will read on installation, after cleaning chemicals have soaked in, or twelve months later. The pendulum tells you what's actually there.
PTV bands · UKSRG
36+ Low slip potential Pass
25–35 Moderate slip potential Caution
0–24 High slip potential Fail

From phone call to signed report in three days.

Standard turnaround. If something's genuinely urgent — call us first; we can sometimes get a technician on site the same day if one's already in the region.

  1. Phone call and brief

    Quickest way is to ring. We'll agree the scope, the access, and a fixed price. Quote sent in writing within the hour.

  2. Technician on site

    UKAS-trained surveyor with a calibrated pendulum and roughness gauge. Wet and dry, three directions, photographed throughout. Verbal indication before they leave.

  3. Draft and review

    Results tabulated against UKSRG bands. Surface roughness, photos, surveyor's opinion. Drafted the same evening the visit happens.

  4. Signed report

    Final UKAS-accredited PDF within 72 hours of the visit. Suitable for an insurer, a solicitor, or HSE submission.

Same-day, or next working day.

Same content in the report either way — only the speed and the price differ.

Same-day callout

For active incidents — book before 11am
  • Technician dispatched within hours where regional cover allows
  • On site the same day, weekends and bank holidays included
  • Pendulum readings BS 7976, wet and dry, three directions
  • Surface micro-roughness Rz to BS 13036-4
  • Photographic site record at each test point
  • Verbal indicative result before leaving site
  • Signed UKAS report within 24 hours of the visit

Next working day

Standard emergency response — book before 4pm
  • Confirmed slot for the next working day
  • Pendulum readings BS 7976, wet and dry, three directions
  • Surface micro-roughness Rz to BS 13036-4
  • Photographic site record at each test point
  • Signed UKAS report within 72 hours
  • Suitable for insurer, solicitor or HSE submission
  • Optional discounted retest after remediation

What people ask in the first phone call.

How fast can you actually be on site?

If you ring before 11am and you're within reasonable travel distance of one of our regional surveyors, often the same day. Otherwise, the next working day, weekends included where genuinely needed.

If same-day isn't physically possible for your postcode we'll tell you on the call. Better to be straight up-front than to over-promise.

Is the report court-admissible?

Yes. Testing is performed under our UKAS ISO 17025 accreditation, by trained operatives, with calibrated equipment and traceable certification. Reports are written in line with UKSRG guidelines and BS 7976 / BS 13036-4 — the framework expert witnesses work from in slip litigation.

If a CPR Part 35 expert report is needed, we can arrange that as a separate instruction.

An incident has just happened. What should I do before you arrive?

Three things. Don't clean the floor — preserve it as it was. Photograph the area and any contamination. Note down the cleaning regime in place at the time (last clean, products used, frequency).

If the floor has to be cleaned for the business to keep running, ring us first. Even an hour's lead-time lets us get there in time to capture useful evidence.

Can you test wet floors? Does the contaminant matter?

Wet readings are the default — most real-world slips happen on contaminated floors. We use potable water unless the original contaminant was something else (oil, grease, soap solution, glycol), in which case we test against a representative substitute.

How is it priced?

Fixed price per visit, quoted up front. Three things drive it: location (travel time from the nearest technician), how many distinct test areas, and whether it's standard hours, out of hours or weekend. No hidden call-out surcharges, no per-reading fees.

Multi-site portfolios get batch pricing — useful for retail estates, hospitality groups, and care home operators.

What if the floor fails?

The report is the deliverable. We don't bundle remediation work with testing because that compromises the independence of the result. We can point you to flooring specialists, and we offer a discounted retest after remediation.

Do you cover Northern Ireland and the Republic?

Both jurisdictions, same SLA, same UKAS-accredited methodology. The report's identical regardless of which side of the Irish Sea you're on.

Ring first if it's urgent.
Otherwise, drop us a line.

Every hour an incident floor stays untouched is another hour of useful evidence. Once it's been cleaned, treated or replaced, you're working with a different surface than the one in question.

For incidents that have already happened, the phone is faster. For everything else — quotes, sign-off jobs, scheduled retests, multi-site portfolios — the form on the right is fine.

0208 246 5562

Phone line answered weekends and out of hours.
info@surfaceperformance.com